Contact Us & Support

§ 1. Official Contact Inboxes

Please reach out to the appropriate department for fastest resolution:

• General Inquiries & Help: support@igfox.app
• DMCA & Copyright Takedowns: dmca@igfox.app
• Legal & Compliance: legal@igfox.app
• Commercial API & Partnerships: api@igfox.app
• Security Vulnerabilities: security@igfox.app

§ 2. Official Telegram VIP Bot (@Igfoxbot)

For instantaneous automated support, batch downloads, 4K AI upscaling, and direct human ticketing, connect with our official verified bot on Telegram: @Igfoxbot.

§ 3. Response Time Commitments

We review and respond to incoming correspondence according to the following SLAs:

• General Support Inquiries: Within 12 to 24 hours.
• DMCA & Copyright Notices: Within 24 to 48 business hours.
• Commercial API Inquiries: Within 4 to 8 hours.